Connect Stripe and get paid

1. On your dashboard, find the “Payouts” box and press “Connect with Stripe”.
2. Stripe asks who you are and which bank account to pay. That form is Stripe's own, and AVP.Live never sees your bank details.
3. If you stop partway, come back to the same box and press “Finish setup”.
4. Once your organization is verified, your paid ticket types go on sale.

The service fee is 12% of the ticket price on livestream and replay tickets and 5% on in-person tickets, plus card processing. Free tickets have no fee.

By default your buyers pay it on top of your price, so you keep the whole price you set. To have buyers pay exactly your price instead, use the “Who pays the fees” box on your dashboard to absorb it.

Each sale lands in your Stripe account as it happens, and Stripe pays out to your bank on its own schedule. You can see every sale and payout in your Stripe dashboard.

Sales are final unless an event is canceled or rescheduled, and buyers see that at checkout. If you cancel or reschedule, you refund your buyers. Refunds and chargebacks are drawn from your Stripe account.

Need help with a refund? Email info@avp.live.