Replays and your recording

The recording has to finish processing first, and a long show takes longer. Until then your event page says the replay is processing. You do not need to do anything.

Set “Replay price” when you create the event and the switch happens by itself: the livestream ticket stops selling when the show ends and the replay starts selling at its own price.

For an event that already exists, press “Edit” beside it and use “Ticket tiers”: set your livestream ticket to sell until the show ends, and add a stream ticket that sells after the show.

If your stream stopped and restarted for a long stretch, there is more than one recording and the replay is not chosen for you. In the “Live stream” box, press “Attach a recording as the replay” and pick the right one.

1. On your dashboard, press “Edit” beside your event.
2. Under “Download the recording”, press “Prepare download”.
3. Building the file takes a while for a long show. You can leave the page and come back.
4. When it is ready, download it. The link works for 24 hours; press the button again for a new one.

The file is the full-quality original and it is large. Use a wired connection and a drive with room.