HelpGuide 5 of 6

Check tickets in at the door

Anyone you choose can check tickets in on their own phone. They see the door for one event and nothing else: not your sales, not your other events.

Add someone to the door

  1. On your dashboard, press “Edit” beside your event.
  2. Under “Door staff”, enter the person's email address and press “Add door staff”.
  3. They sign in at stream.avp.live/door on their phone, using that email address.

On the night

  • Point the phone's camera at the code on each ticket. The screen says whether the ticket is good, and flags one that has already been scanned.
  • No code to scan? Switch to the list and search for the person by name.
  • “+ Walk-in” counts someone who arrived without a ticket and paid at the door. It only counts them. It does not take a payment.
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