HelpDoor, lineup and registrations

See and manage competitor registrations

Every competitor who registers lands on one page that only you and your team can see. It holds the details the public never sees, including the signed waiver.

Open the entries page

  1. On your dashboard, press “Edit” beside your event.
  2. In the “Registration” box, press the link at the top right that shows your entry count with an arrow. The page is headed “Competitor entries”.

Owners, admins and managers can open it. Anyone else who is signed in gets a page not found. “Registration settings”, at the top, takes you back to your Edit page, where your divisions and waiver are.

What you see

Completed entries, paid and free, are grouped by division, in the order of your divisions. For each competitor you get their name, gym or team, date of birth, weight, email and phone. At the top, a count shows how many are registered and, if there are any, how many are unpaid or abandoned.

  • Guardian: for a competitor under 18 on the day of the event, the guardian's name and either “consent given” or “NO CONSENT”.
  • Waiver: “Accepted”, the name typed to sign, the date and time, and the IP address it was signed from. Times show in your own browser's time.

Unpaid entries

Under “Unpaid” you see people who started checkout but never paid, with their name, division, email and the time. They never appear on your public page and do not count as entries. Free entries never show up here, because they are complete when submitted. They are listed with the paid ones.

Export the list

“Export CSV” downloads every entry, paid and unpaid, as a spreadsheet file. It carries every detail on the screen plus the status, an amount and when they registered. The amount is the entry fee on every row, unpaid rows included, so go by the status column when you add up money. Use the file for a check-in sheet, a weigh-in list or your bracket tool.

What this page does not do

  • It is read-only. You cannot edit a competitor's details, refund an entry or remove one here.
  • There is no search box. Use your browser's find, or the export.
  • A refund you make in your own Stripe account does not change this page or the public list on your event page, and there is no button to remove a competitor, so keep your own roster in step.
  • The public sees only name, gym and division, and only for completed entries.

Related

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Want a crew as well? AVP.Live also produces events: avp.live