HelpDoor, lineup and registrations

Give each fighter a code and track their sales

A code lets you see who brought in each sale. Give every fighter, team or seller their own, and your dashboard counts the tickets bought with it.

What a code does

  • Buyers type the code into “Discount code” at checkout, or open a link that already has it filled in.
  • Every ticket bought with it is counted for that code, unless the order was refunded.
  • It changes the price only if you set a discount. Leave the discount at zero for tracking only. A discount comes off your ticket price, and the buyer sees the lower total before paying.
  • Codes are private. They are not listed on your event page or at checkout.

Create your codes

You add codes while you build your event, in the step called “Promo codes”.

  1. In the event builder, press “+ Add promo codes”.
  2. Add codes one at a time: who it is for, the code and a discount percentage, then press “Add”. Or type one name per line and press “Generate codes”, or press “Upload CSV” for a file with a name, a code and a discount on each row. In a file, the code and the discount are optional.
  3. Press “Copy all” and keep the list somewhere safe, then publish the event.

Codes are saved in capital letters and digits only, and are cut short if they are very long, so check the list before you share it.

After the event is published, the Edit page has no box for adding more codes, and it does not list the codes you made. You cannot add a code to a published event. To see every code you made, including ones nobody has used yet, press “Sales & replay overview” on your dashboard and look under “On sale now”. It lists each code for every event that is not over yet, with its discount, its tickets and its sales. Its ticket count also includes free tickets you tagged to a code, so it can be higher than “Sales by code”.

Share a code

Once you publish, the builder lists “Competitor share links”, one link for each code. The builder is the only place that shows these links, so copy them before you leave the page. Send a competitor their own link and the code is already in place when they reach checkout. You can make the same link yourself by adding ?with= and the code to the end of your event page address. Anyone who has a code can use it, so share each one only with the person it belongs to.

See the sales

On your dashboard, scroll below “Your events” to “Sales by code”. Each code shows the name it was made for, the code, the number of tickets bought with it and the ticket money those sales brought in. A code appears after its first paid sale. Refunded orders and the free tickets you issue yourself are not counted, and a buyer of several tickets counts once for each ticket.

What it does not do

  • AVP.Live does not pay anyone. It counts. What a fighter is owed is between you and them.
  • A code is not the “Access codes” box on your Edit page, which is one separate code that lets people claim a free stream ticket.

Related

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Want a crew as well? AVP.Live also produces events: avp.live