HelpGuide 4 of 6

Test your stream before show day

Test from the venue, on the internet connection you will use on the night, at least a day ahead. A test from home tells you about your home.

Run a test

  1. Set up your encoder with your event's stream address and key.
  2. Start streaming.
  3. On your dashboard, press “Edit” beside your event and look at the “Live stream” box. The badge changes from Idle to Live when your signal is arriving.
  4. Check the picture and the sound in your encoder's own preview.
  5. Stop your encoder.

What your buyers see

Nothing changes for them. More than 30 minutes before your start time, the public page keeps showing the countdown while you test. Inside the last 30 minutes, whatever you send goes out live.

Three things not to do in a test

  • Do not press “Go live”. That opens the stream to everyone holding a ticket.
  • Do not press “End event”. That ends the event on the public page.
  • Keep each test under ten minutes. A longer test recording can be mistaken for the show when the replay is chosen.
Stuck? Email info@avp.liveNext: Check tickets in at the door

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