HelpYour event page and tickets
Change your event after it is live
You do not have to get everything right before you publish. Most of an event can be changed from its edit page after the page is up.
Open the edit page
On your dashboard, press “Edit” beside the event. The page opens with a row of links at the top, such as “Details”, “Media”, “Tickets” and “Access codes”. If you manage the event and are signed in, your public event page also has an “Edit event” link at the top.
What you can change
- Title, short description and sport: “Event details”, then “Save details”.
- Date, start time, time zone and sales window: “Date & time”.
- Cover image, portrait flyer and sponsors: “Media”.
- Ticket types, prices and caps: “Ticket tiers”.
- Your free-ticket code: “Access codes”.
- Whether the page is up: the box at the top, with its “Take down” or “Put it back up” button.
- Whether the event is new or past: the “Event type” box near the bottom. It works only while the event is upcoming or ended, changes what the public page shows, and leaves your sales window as it was.
- Your organization's name, logo, color and About text are on the dashboard instead, under its own “Edit” button.
What you cannot change here
- The event's web address. It is made from the title when you publish and stays the same after you retitle.
- The venue. The edit page has no venue field, so check it before you publish. If it is wrong, the page keeps showing the venue you published with in its “Venue” line. You can add the correct one to your description, but the old one still shows.
- The doors-open time. It is not shown on the page and cannot be edited later.
- Removing a cover image or flyer. You can replace one with a new image, but there is no button to take it away.
- A ticket type's kind, or deleting a type. Take a type off sale instead.
Who can edit
Owners, admins and managers of your organization can open the edit page and change everything above. View-only and finance team members can look at numbers on the overview page but cannot open it, and neither can door staff.
Related
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