Set your ticket types and prices

• “Livestream”: lets the buyer watch the stream online. The same ticket plays the replay afterward.
• “General admission”: in-person entry at the gate.
• “VIP”: premium in-person seating, with its own price and cap. General admission and VIP tickets are for the venue. They do not unlock the stream.
• A replay ticket: a stream ticket that only sells after the show ends. Set it with “Replay price” when you build a new event with the livestream switched on. On an existing event, set your livestream ticket's “Sells” menu to “Until the show ends”, then add a stream ticket set to “After the show (replay)”.

1. In “Tickets & sales window”, switch on each type you are selling.
2. Type the price for each one. The builder starts with every type switched on and a price already filled in, so check each price and switch off any type you do not sell.
3. Type a cap if you want one. The cap is the most tickets that can be sold of that type. Leave it empty for no limit.
4. On a new event with the livestream switched on, fill in “Replay price” if the replay should cost something different. It must be more than zero. Leave it blank to keep one price.

You need at least one ticket type switched on to publish.

Press “Edit” beside your event and find “Ticket tiers”. Each type shows its price, its cap and how many have sold. A type that is not for sale carries an “Off sale” tag.

• “Take off sale” hides the type from buyers and makes checkout refuse it. Press “Put on sale” to bring it back. Comps and access codes still work on a type that is off sale.
• While sales are open, a type that reaches its cap shows “Sold out” in place of the buy button. Comps and access-code tickets count toward the cap. Raise the cap to sell more.
• A cap of zero parks a type. Buyers cannot see it, and your list shows “Parked”. Comps can still hand out a parked type. If the type is still on sale, the list also flags it as “On sale but parked”. Press “Take off sale” as well if it should stay comp-only.
• If your sales window has not opened yet or has already closed, a note at the top of the list says “Ticket sales window is closed.” Until the window is open, those types will not sell.

1. Press “Edit” beside your event and find “Ticket tiers”.
2. Press “Edit” beside a type, change its name, price or cap, then press “Save tier”.
3. To add another type, press “+ Add tier”, choose stream, GA or VIP, fill in the name, price and cap, then press “Add tier”.

A new price applies to people who buy from then on, and tickets already sold keep their price. You cannot delete a type or change its kind, for example turn a stream type into general admission. Take it off sale instead.

Owners, admins and managers can change tickets. A paid type can be bought online only when your organization can take payments, through a connected Stripe account or payouts that AVP.Live manages for you. Until then, its button reads “Not on sale online”.

• Run a free event
• Set your sales window and event times
• The fee and who pays it