Run a free event

1. When you build the page, enter a price of zero for the ticket. On an existing event, open “Ticket tiers”, press “Edit” beside the type and set its price to zero.
2. Set a cap if you want to limit how many can be claimed. A free type with no cap that is on sale is open to everyone who finds your page.
3. If you save a free type on an existing event, the page asks you to confirm. Press “Save anyway” once you have read the warning: anyone can claim a free ticket through normal checkout, with no code.

While a free stream type is open this way, a warning stays at the top of your ticket list so you do not forget it.

The buyer opens your event page, picks the free ticket and enters an email address twice. There is no payment step. The ticket page opens at once, and the ticket is also sent by email. Each email address can claim one free ticket of a type, and free tickets are issued one at a time.

A free stream ticket unlocks the stream and the replay afterward, the same as a paid one.

• Free in-person tickets, general admission or VIP at a price of zero, can go on sale as soon as you publish. They do not need Stripe.
• If you signed up on your own, rather than being set up by AVP.Live staff, your stream can be created only after your organization is verified. That normally comes from Stripe, once it reports that your account can take payments. Until then, “Enable livestream” cannot create your stream. Connect Stripe from your dashboard even though no money moves, then enable the stream.
• Paid tickets on the same event cannot be bought online until Stripe is connected and can take payments for your organization, unless AVP.Live manages your payouts.

A free ticket type that is on sale with no cap is open to anyone who has your link. To limit who gets a free stream ticket, set that type's cap to zero so it is parked, then give out an access code instead. If your list flags the parked type as “On sale but parked”, take it off sale too. To invite particular people, add them as comps. Neither one needs a payment.

• Set your ticket types and prices
• When paid tickets and livestreaming turn on