Find your ticket or watch link

After payment you land on your ticket page, headed “You're in”. It also says where the link was emailed: “Your ticket link was emailed to” your address. Keep that page's link or the email. The link is your ticket, and anyone who has it can use it.

The email comes from AVP.Live Tickets at tickets@avp.live, and its subject starts with “Your ticket” followed by the event name. It has “View your ticket”. A livestream ticket also has “Watch the stream”. If you bought several tickets, each one has its own link in the email, and “Watch the stream” is for the first one. An order that mixes ticket types lists each ticket by its type and name instead.

1. Open the event page and press “Already bought? Email me my link”. It is under the tickets, and under the locked video. After the show, look in the replay section, or use the account page below.
2. Type the email address you bought with and press “Send it”.
3. Check your inbox and your spam folder. The page answers “If that address bought a ticket, we've just emailed the links to it. Check your inbox (and spam) in the next minute or two.”

The account page at stream.avp.live/account has the same form when you are not signed in: “Bought a ticket? Get your link again”, with an “Email my links” button. From the home page, press “My tickets” to get there. The email it sends has the subject “Your AVP.Live ticket link” when it holds one ticket, and the subject says how many links it holds when there are more. It lists every paid ticket bought with your address. Each one has “View ticket”, and livestream tickets also have “Watch the stream”.

• Use the exact address you typed at checkout. Capital letters do not matter.
• The page shows the same message whether or not the address bought anything. That is on purpose, so nobody can use the form to learn who bought tickets. The message does not prove your address matched.
• The form limits how many times one address, or one internet connection, can ask in a short time, and still shows the same message once you reach that limit. If several tries bring nothing, stop and wait before trying again.
• A resend goes only to the address on the order. If you mistyped it when you bought, contact the organizer, or email info@avp.live. They can look up your order. An owner can correct the address while the event has not ended and no ticket on the order has been checked in, and then resend.

Most ticket holders have no account to sign in to. If you do have one, for example because you also run events, sign in and press “My tickets”. “Your tickets” lists tickets tied to the account or bought with its email address, sorted by where each event stands. Under “Upcoming”, each ticket has “Open ticket”. Under “Live now”, it has “Watch now”. Under “Replays”, press the card to open the replay.

Only livestream and replay tickets open the video. An in-person ticket listed there takes you back to its ticket page.

• Watch the livestream
• Show your ticket at the door