Use an access code to get a free ticket

1. Open the event page and press “Have an access code?”. It sits under the tickets on an upcoming or live event, and in the replay section once the event has ended. It appears only on events that have a code.
2. Type the code in the box that says “Enter your code” and press “Apply”. Capital letters do not matter.
3. When the page says “Code accepted. Where should we send your free ticket?”, type your email in “Email for your ticket” and again in “Confirm email”. Pasting into the second box is blocked, so type it.
4. Some events also ask “Who are you supporting? (optional)”. You can leave it empty.
5. Press “Email my free ticket”. You land on your ticket page, and the same link is emailed to you.

A free ticket from a code works like a paid livestream ticket: the same watch link, the same replay and the same limit on screens.

Entering the same email again with the same code brings back the same ticket instead of making a second one.

• “That code isn't valid.”: check how you typed it. The organizer may also have switched the code off.
• “Too many attempts. Try again later.”: too many code attempts on one event from your connection in a short time. Every attempt counts, right or wrong. Wait before trying again.
• “Email addresses don't match.”: retype the second email so it matches the first.
• If the email provider looks mistyped, for example a misspelled domain, the page asks you to check the address before it sends anything.
• No email? Look in your spam folder, or press “Already bought? Email me my link” on the event page.

• How buying a ticket works
• Find your ticket or watch link