HelpYour event page and tickets
Control who can see your event page
Your event page is public as soon as you publish it. The one visibility control is taking the page down, and you can put it back up whenever you like.
Public from the moment you publish
The builder has no draft stage. When you press “Publish event page”, the page is live at stream.avp.live/event/ followed by a name made from your title. Anyone with the link can open it. There is no password, and no unlisted setting.
Published events also appear on the AVP.Live home page and on your organization page. Upcoming and live shows are listed ahead of the replays, and once a show has ended it moves to the replays. AVP.Live can hide an organization from the home page, and its pages still open by link.
Retitling the event later does not change its address, so links you have already shared keep working.
Share the link
- Right after you publish, the builder shows your link with a “Copy link” button, plus “View event page” and “Edit event”.
- Later, open your event from the dashboard and copy the address from your browser.
Take the page down
- Press “Edit” beside your event. The box at the top says whether the page is up.
- Press “Take down”, then “Confirm · take it down”.
Visitors who open the link see a page-not-found message, nobody can buy a ticket, and every listing disappears. Nothing is deleted: your lineup, tickets and settings stay as they were. Your dashboard marks the event “Draft”. The bar at the top of your own public event page also has a “Take down” link that jumps to this box.
Signed-in owners, admins and managers of the organization can still open the page's address, and it does not say it is down. To see what the public sees, open the link while signed out.
You cannot take a page down while the event is live, so end the broadcast first. You also cannot while anyone has paid for a ticket, because they would lose the page they paid for. Refund those orders first. If your payments go to your own Stripe account, an owner or admin of the organization can press “Attendees” beside the event, then “Refund” on each order. If AVP.Live took the payments for you, AVP.Live issues the refund. An order stops blocking the take-down once Stripe has confirmed its refund. Free tickets and comps do not block it, but their holders cannot open the event page or the watch page while it is down.
Put it back up
- Press “Edit” beside the event.
- Press “Put it back up”, then “Confirm · put it back up”.
The page returns as an upcoming event if its start time is still ahead, and as a past event if the start time has passed. Your ticket types and settings are as you left them, but a past event can sell only its replay. Only owners, admins and managers can take a page down or put it back.
Related
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